Job Description
Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans’ culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.
This individual has a sincere demeanor that allows guests to feel like they are being welcomed home from the time they step out of their car until we see their tail lights. They have a knowledge of all of the happenings on property to ensure they are able to answer any questions the guests might ask them.
Requested Tasks
-Escort guests to room, delivery luggage, messages, packages and any other hotel items for the convenience of the guests
-Engage guests in a friendly and professional yet warm manner
-Ensure guest is familiar with the room features upon arrival (i.e. thermostat)
-Maintain presence in the lobby, when not delivering luggage to guest room, offering assistance to guests
Requested Capabilities
-Ability to lift at least 50 pounds (luggage, packages, etc.)
-Approachable and professional personality
-Ability to read guests' and expect their needs
-Ability to read guests and anticipate their needs
-Ability to walk and stand for extended periods at a time
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
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