Job Description

Job Description

Job Description

The Receptionist is responsible for ensuring the front desk welcomes clients, internal customers, visitors, and other guests of the organization positively and executes all administrative tasks to the highest quality standards.

All employees must agree to perform work out of town or at night, on the weekends and on holidays with short notice and for an extended period as needed.

Essential Duties and Responsibilities The following list includes essential duties and responsibilities. Other duties may be assigned.

Perform all activities in accordance with all policies, principles, and procedures established by Department,

Management and Board of Directors. 

Greet clients, visitors, and guests; determines the purpose of each person’s visit and notifies the individual or department that the visitor has arrived. o Customers ordering parts contact Residential Department Manager.

Receive payments from customers and or service technicians, contact Payroll & Benefits Manager or Sr. Human Resources Manager to pick up at the end of day.

 Answers, screens, and directs phone calls to staff; takes messages to email to the staff member.

 Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

 Receives mail, documents, packages, and courier deliveries and notifies the staff member to pick up at the front desk. o Contact the Payroll & Benefits Manager or Sr. Human Resources Manager to pick up all postal mail.

 Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitor book)

 Order front office supplies and keep inventory of stock. o Obtain approval from Payroll & Payroll Manager prior to placing order.  Order uniforms when needed. o Obtain approval from Payroll & Benefits Manager prior to placing order. Revised 2/28/2025 Sr. Human Resources Manager and CAO approved

 Responsible for work orders and PO handling.

 Performs administrative and clerical support tasks as directed/assigned.

Provide basic and accurate information in-person and via phone/email.

 Perform job-related duties as assigned. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience • High school diploma or equivalent required.

• Front desk: 1 year (Preferred) • Customer service: 1 year (Preferred) Language

Skills • Excellent communication and interpersonal skills.

• Bilingual (Preferred)

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability

• Ability to exercise excellent judgment, critical thinking and problem-solving skills.

• Ability to see the big picture and be attentive to detail.

• Possesses a high level of discretion with confidential information. Protecting confidentiality is expected.

• Possesses a high level of trust with handling cash, credit, and checks. Computer Skills • Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, etc. Knowledge and experience with QuickBooks is preferred. Other Knowledge, Skills or Abilities • Ability to establish relationships, build trust, manage conflict and influence others. • Exceptional organizational skills.

• High degree of professionalism.

• Proven ability to meet deadlines without reminders/prompting. Communication is necessary if unable to meet a deadline, prior to the deadline. • Professional attitude and appearance.

• Solid written and verbal communication skills.

• Ability to be resourceful and proactive when issues arise.

• Multitasking and time-management skills, with the ability to prioritize tasks. The ability to accept direction and modification to priorities. Flexibility with change is essential. • Customer service attitude. Physical Demands

• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.

Close vision (clear vision at 20 inches or less).

• Sedentary physical activity performing non-strenuous daily activities of an administrative nature on a routine basis.

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives

attributes of objects and materials.

• Typically, in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (examples: business office with computers and printers, light traffic).

• Regular work hours (Monday-Friday, 7:30am-5pm).

• May need to be present at the facility during regular work hours, and longer as needed.

Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.

Our areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.

We also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.

With the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.
Also,Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.

DOE

Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.\r\n\r\nOur areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.\r\n\r\nWe also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.\r\n\r\nWith the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.\r\nAlso,Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.\r\n

Job Tags

Holiday work, Night shift, Monday to Friday,

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