The Mortgage Originations ICRM Product Compliance Officer supporting the Mortgage Processing functional will be responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the support of Mortgage Processing and guidance on Mortgage processing on rules/laws and interpretation on internal policies and procedures. Responsibilities: Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies. Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. Supporting the function/business/product in performing timely compliance reviews of new products. Assisting in the development and administration of Compliance training for the supported function/business/product. Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules. Additional duties as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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