Job Description

The Coordinator Title Services is responsible for the title closing process related to new and/or existing timeshare sales or the recovery of inventory for acquisition. The functions performed by a Title Specialist include but are not limited to preparation and process of various title documents related to real property conveyances; title search using various proprietary systems and public records to determine and/or confirm ownership of the underlying real estate; performing curative actions to clear title defects. 

Essential Job Functions: 

• Efficiently and accurately process closings of new or existing timeshare sales to include: review of sales documents, perform title search, confirmation of transaction type, preparation and processing of closing documents to include deed, mortgage, title policies, estoppel, affidavit, release/satisfaction as applicable, and recording and delivery of final documents to internal business partners.
• Data entry of recorded documents into master database.
• Act to resolve any title issues which may require cross-departmental communication and/or communication with internal and/or external business partners or timeshare owners. 
• Follow up with external business partners to ensure timely completion of assigned tasks.
• Maintain a high degree of confidentiality, both internally and externally.
• Must be able to work independently as well as part of a team.
• Analytical and critical thinking skills required. 
• Meet or exceed processing goals and deadlines as set by leadership which may change from time to time as business needs dictate.
• Coordinator Title Services will perform data entry, accounts payable, invoice tracking, scanning, upload of documents for recording and electronic file retention, and report generation tasks. 
• Coordinator Title Services must be proficient in managing multiple systems and maintaining accurate records to include Hilton Grand Vacations (HGV) proprietary systems as well as external business partner systems as applicable. Communicate any areas in need of improvement to leadership and practice delivering solutions to problems.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Must be accurate and detail oriented.
• Must possess strong communication (written and verbal) and organizational skills.
• Customer service oriented, with the ability to multi-task.
• Willing to learn new skills and develop personally and professionally.
• Independent self-starter with creative solutions
• Computer literate with a strong knowledge of MS Office suite. Must have strong Excel and Word skills.
• Prior experience with any real estate settlement software, TSW, and use of various information management systems helpful but not required. 

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• 2 years prior work experience in a professional office setting, familiarity in working with contracts, loans, real estate, title or financial services experience is preferred.

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