Job Description

Job Title: DMV Title Clerk

Department: Titling

Company Overview:

Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model—a scalable infrastructure of well-maintained vehicles, driver resources, data, and metrics—can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.

Job Description:

The DMV Title Clerk ensures the accurate and efficient processing of vehicle titles by verifying title information, maintaining knowledge of current laws, communicating, and collaborating with inter-office personnel and regulatory agencies to resolve title issues. This role requires a detail-oriented professional with strong organizational skills and a commitment to compliance and accuracy.

Essential Job Functions:

• Title Processing : Accurately process vehicle titles, ensuring compliance with state-specific guidelines and company timelines.
• Issue Resolution: Research and resolve title issues promptly, collaborating with customers and regulatory agencies as needed.
• Compliance: Stay informed about and adhere to current DMV regulations and legal requirements related to vehicle titles.
• Customer Service: Respond to customer inquiries and requests professionally and within established timelines.
• Record Keeping : Maintain accurate and organized documentation of all title-related transactions and communications.
• Administrative Duties: Perform additional administrative tasks as assigned to support the team and department.
• Onsite Work: This role requires onsite presence and is not eligible for remote work.

Qualifications Needed:

• Experience: 3-5 years of experience in title processing, preferably within an auto dealer, rental car company, or similar environment.
• Technical Skills: Proficiency in title management systems, as well as Microsoft Office applications.
• Skills: Strong organizational and multitasking abilities, with excellent written and verbal communication skills.
• Knowledge: Comprehensive understanding of DMV regulations and title processing requirements.
• Attributes: Detail-oriented, team player, and able to work with or without reasonable accommodations.

The Company reserves the right to modify essential job functions, qualifications and overall job duties at any time in order to support the needs of the business. Any changes will be communicated to the appropriate parties.

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