Job Description

We’re looking for a Facility / Lead Office Services Associate to be a key player in ensuring seamless office operations and delivering a five-star experience in our San Francisco office. This is a solo role —you will be the go-to person for office services, facilities coordination, event support, and client-facing service. The ideal candidate is proactive, tech-savvy, and thrives on keeping things organized and running smoothly.

• Position: Lead Office Services Associate
• Location: San Francisco, CA 94111
• Compensation: $27 - $30 per hour
• Shift: Monday - Friday, 7 am - 4 pm

Key Responsibilities not limited to:

• Hospitality Excellence : Deliver outstanding service to clients and internal staff, ensuring a seamless office experience.
• Facilities Management : Maintain the cleanliness and functionality of office spaces, including kitchens, coffee bars, conference rooms, and shared areas.
• Tech Support : Assist with basic tech setups and coordinate with IT for more complex needs.
• Inventory Management : Monitor and restock supplies for the office, kitchen, and conference rooms. Order and maintain inventory levels for snacks, beverages, and office essentials.
• Event Coordination : Plan and execute catering, meeting setups, and resets. Ensure conference rooms are prepared and cleaned promptly after events.
• Mail Services : Manage incoming and outgoing mail, conduct regular mail runs, and distribute packages accurately.
• Vendor Coordination : Collaborate with vendors, building maintenance, and service providers to address office needs.
• Ticketing System : Handle a high volume of emails and support tickets, ensuring timely and accurate responses.

Requirements:

• College degree preferred.
• Minimum 3 years of office services, management, or facilities experience.
• Prior mail services experience is required.

Skills :

• Proficient in Outlook and ticketing systems.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills (writing sample required).
• Team player with a positive attitude and motivational skills.

Personal Attributes :

• High energy and a "white glove" hospitality mindset.
• Attention to detail with a proactive approach to problem-solving.
• Professional demeanor with adherence to corporate grooming standards.

Physical Demands :

• Must be comfortable spending 70% of the day on your feet and frequently walking.
• Able to lift and move supplies as needed.

Apply today to bring your expertise and energy to this exciting opportunity! Note: Job functions and responsibilities may change as determined by management or Forrest Solutions. We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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