Job Description
The Project Manager will lead the delivery of projects related to CCAP’s strategic objectives designed to deliver superior
technology solutions and services to the Wisconsin Court System. This role provides direction and leadership to project
teams; is responsible for project initiation and planning activities; monitoring project schedules, progress, and resources;
communicating with project stakeholders, management, or other relevant parties; and project closure deliverables. This
position works under general supervision; may assign duties and responsibilities to staff during coordination of project
work; and reports to the Deputy Chief Information Officer.
Time and Percentages
40% Successful delivery of enterprise projects and other initiatives that support strategic direction of court system
technology. Oversight over all phases of project delivery, including: leading projects from requirements
definition through deployment; monitoring project constraints, including scope, timeline, and budget;
motivation of project resources by providing direction and purpose; and cross-functional collaboration and
communication.
20% Assist in the development or refinement organizational project management best practices to ensure the
projects are completed on time and use CCAP resources effectively.
20% Define, document, and communicate project status and constraints utilizing CCAP project management software
and standards.
10% Coordinate change management activities required for successful implementation and operationalization.
5% Establish and maintain relationships with project teams and relevant stakeholders.
5% Serve as the primary point of contact for customers, as required, to escalate project related issues.
Knowledge, Skills, and Abilities Required
Excellent knowledge of project management methodologies, tools, and best practices.
Excellent knowledge of information technology solution tools for a variety of applications.
Excellent knowledge of change management techniques and tools.
Excellent knowledge of agile software development process and methodologies. Experience with Scrum is
preferred.
Strong written and verbal communication skills.
Ability to independently lead technical projects and teams.
Strong attention to detail.
Ability to collaborate successfully with a variety of stakeholders, including those with divergent perspectives.
Ability to organize and prioritize work and meet deadlines.
Ability to adapt and respond to changing work situations and environments.
Education and Experience
1 – 3 years of project management experience leading information technology implementations.
3+ years of experience in information technology or related field
Experience with project management software (Asana, MS Project, Visio, Smartsheet, Microsoft Office Suite,
etc.)
Associate’s or Bachelor’s degree preferred.
Experience leading, directing, mentoring and influencing teams.
License and/or Certificates Required
PMP or similar project management certification preferred.
Discretion
The Project Manager works under the general supervision of the Deputy Chief Information Officer. The individual in this
position is expected to exercise a significant level of independent professional judgment in leading projects, providing
performance feedback, and providing assistance in supporting technical systems critical to ensuring the ongoing
functioning of the Wisconsin Court System technical enterprise.
Supervisory Authority
This position is responsible for coaching, providing direct feedback to, scheduling, assigning, reviewing, and educating
project team members, but does not have direct supervisory authority.
Work Environment
The position generally works indoors in an office setting with temperature controls and reasonably low noise levels.
Occasional travel to off-site locations is required for training, meetings, and other events.
Physical Demands
The position requires some physical effort. Physical demands include frequent standing, walking, sitting, handling,
grasping, talking, hearing, repetitive motions, and hand-eye-foot coordination. Physical demands can also include
occasional reaching and feeling, and rare lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling,
crouching, and crawling.
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