Job Description

This role plays an important role by delivering full cycle training that translates into productive and successful sales managers and agents. The right person will identify training needs, collaborate with home office and field stakeholders, design and deliver curriculum for onboarding, initial and ongoing training, track desired outcomes, report metrics and maintain training materials. Position Responsibilities include conducting skill gap analysis to identify training needs, collaborating with home office and field stakeholders to clarify expectations, needs, establish desired outcomes and deliverables, effectively applying knowledge of instructional design and adult learning theory to the design and delivery methods of new training programs, utilizing multimedia technology, eLearning and electronic performance support as part of a blended approach, delivering onboarding, initial and ongoing training for sales managers and agents, collecting feedback from attendees and their managers post training, tracking and reporting metrics that summarize results and model outputs, maintaining current records, updated training material, curricula, and costs, suggesting needed changes to increase the effectiveness and efficiency of training programs, working collaboratively with field training team to gather information, take ownership of deliverables, and meet deadlines and established budgets, supporting the continuous exchange of best practices, learning and information across all teams within Kemper Life, and other duties as assigned. Position Qualifications include a Bachelor’s degree or equivalent experience, 3+ years of sales training experience (insurance or financial services experience preferred), experience as the subject matter expert on project teams, advanced PowerPoint and Excel skills, ability to drive the ideation, design and delivery of field sales training solutions in close collaboration with a range of partners, strong customer focus, ability to create and manage an effective learning environment, experience tracking, managing and displaying KPIs and training metrics, experience coordinating logistics of travel to and from training events, knowledge of insurance sales processes desired, excellent design skills, strong oral communications and presentation skills, high collaborative skills, strong organizational skills, strong communication, organization and presentation skills, ability to build effective partnerships, a thorough understanding of instructional design, adult learning and training methodologies, experience working with current training technology and multimedia tools and applications. Sponsorship is not accepted for this opportunity. This position will be based out of the Chesterfield, MO office.

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