Job Description

Second Shift Shipping Lead

Position Summary

Primary and overall responsibilities are: 1) Ensure all company outbound shipments are shipped accurately and timely. While customer order shipments represent most of the workload, also responsible for outbound sample shipments, and other freight and parcel package shipments. 2) Daily Shipping functions, transactions, and documentation (SAGE X3 ERP and Customer Portal) performed accurately and timely. 3) Leading the Shipping team through daily duties.

Responsibilities and Essential Duties

• Ensures all daily shipping functions are completed daily, including:
• Preparation of all freight documents.
• Labelling pallets.
• Pallet pulls and put-away.
• Phone/email correspondence with Customer and internal personnel, as well as Carriers.
• Shipment information accurately entered into SAGE X3 and customer portals in a timely manner.
• Ensures all related shipping and inventory transactions are completed daily.

• Works cross-functionally with Production, Quality, and Sales (and all departments) to ensure a smooth and accurate shipment of customer orders promptly upon Quality disposition.
• Leads the Shipping team to maintain productivity and teamwork in completing all daily activities; expected to be a problem-solver.
• Works seamlessly and collaboratively with inter-department personnel to ensure daily work functions and transactions are completed accurately and in a timely manner.
• Follow and abide by the Company Employee Manual at all times.
• Assists supervisor/manager in holding department staff accountable for daily attendance according to company policy.
• Assists in tracking, generating reports, and presenting adherence to KPIs.
• Adheres to KPIs established for department and ensures KPIs are met daily.
• Assists supervisor/manager in cross-training shipping team to ensure each position has a minimum of 2 individuals trained, ensuring daily duties can be successfully completed in the event of an employees absence.
• Assists supervisor/manager with special projects, as needed.
• Maintains a safe and clean work environment at all times by following published SOPs and Work Instructions.

Qualifications

Technical Skills Required

• Ability to read and understand formulas, procedures, and SOPs.
• Strong math and computer skills.
• Accurate and legible record keeping skills, with attention to detail.
• Strong teamwork skills, and strong communication skills.
• Complete other duties as assigned by the Manager/Director.
• Able to manage multiple tasks on a daily basis.
• Ability and desire to learn more than just the basics of responsibilities and duties, and able to guide others in the department on SOPs and Work Instructions.
• Ability to be trained in writing and implementing SOPs and Work Instructions for the department.

Experience Required

• 1+ years in shipping, logistics, or warehouse role.
• Experience with MRP/ERP software highly desired.

Physical Requirements

• Able to lift up to 100 pounds or more, on an as-needed basis.
• Stand/remain upright for long periods of time.
• Bend, squat, kneel, turn, and stoop.
• Good hand/eye coordination.
• Ability to work with no direct supervision to accomplish assigned tasks.
• Able to handle stressful situations with coolness and calmness to resolution using experience.

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