ServiceNow Developer job at eTeam Colorado Springs, CO, US

Job Description

Must Have Skills:

Deep understanding of all or some of these ServiceNow modules - ITIL/ITSM, CSM (Customer Service Management), FSM (Field Service Management), OMT (Order Management for Telecommunications), SPM, PPM, Integration hub with hands on experience of working across multiple integrations
An exposure to Telecom domain is desirable.

Detailed Job Description:

Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.
Content creation/migration and the UX interactions aspect of the migrated objects within the Snow Platform in the CSM/FSM Workspace.
Experience implementing and enhancing configurable workspaces.
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
Good experience in Agile way of working (Scrum, User Story, Sprint model)
Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.
Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience.
5+ years in ServiceNow Development

Minimum Years of Experience: 05+ years eTeam

Job Tags

Work experience placement,

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