Job Description

Joy in each extraordinary experience Guest Services Agent Be prepared to elevate your skills and abilities. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through. A career that lets your passion shine First impressions are everything! As a Guest Service Agent, you welcome each new and returning guest with personalized and attentive care; you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests' needs and offer recommendations that make their stays even more special. What you will bring to the role You will bring a service-focused personality that is essential to delivering exceptional guest experiences working in a guest related role. Excellent communication skills and professional presentation ensure that you convey confidence and competence in every interaction. A collaborative team player and ability to lead with your heart and find creative solutions. Experience working with Opera Cloud or a related point of sales system would be an asset. What we Offer Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. Compensation and Benefits Compensation: $25.75 per hour Comprehensive Medical, Dental and Vision coverage. Employer Provided Life & Disability Insurance - Additional Voluntary coverage available. Employer provided Short & Long Term Disability. Supplemental Health Plans: Critical Illness, Accident and Legal available. 401(K) retirement saving program with employer matching. Employee Assistance Program & Wellness Benefits Paid Time Off including: Personal Days & Paid Time Off. Select Holidays, Jury Duty & Bereavement Pay Employee Perks, including: exclusive room rate discounts at all properties worldwide, Ventra Transit Benefits, Discounted Pet Insurance and Press Reader Access Complimentary meals in our Heartist Cafe All your information will be kept confidential according to EEO guidelines. Successful candidates must be legally eligible and have current work authorization to work in the United States. Our commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Remington Hospitality: Where Passionate People Thrive At Remington, a career is more than a job-it is a journey of purpose, prestige, and personal fulfillment. Here, growth is intentional, success is celebrated with grace, and enduring connections are forged among passionate professionals. We offer a world of possibilities and countless reasons to remain inspired. As one united team, we embrace excellence in every gesture, elevating the guest experience with care and pride. Our culture is distinguished by clarity of vision, a spirit of collaboration, and the promise of advancement for those who aspire to achieve more. Join us-and flourish in an environment where your talents are recognized, your contributions are valued, and your future is as extraordinary as you dare to imagine. Visit Remington

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