Job Description

WHY JOIN CHOCTAW ADVANTAGE SOLUTIONS:

Are you a detail-oriented individual who is organized and ready to make an impact within a meaningful role? Choctaw Advantage Solutions Services (CAS) is seeking a skilled Administrative Specialist to support the overall vital operations and services of the Transition Assistance Program (TAP). This role is essential in ensuring military personnel and their families receive the support they need to transition successfully into civilian life.

YOUR RESPONSIBILITIES:

Client Interaction & Scheduling:

• Serve as the first point of contact, delivering professional customer service to assess client needs and requirements while directing them to appropriate services.
• Schedule client appointments and services using the TAP Database System of Record, ensuring a seamless experience for all participants.

Operational Support:

• Oversee front desk and lobby operations, maintaining a welcoming environment while resolving client scheduling issues.
• Receive and distribute mail, deliveries, and coordinate supply orders to support daily operations.

Collaboration & Coordination:

• Work closely with the Command Installation Manager (CIM) and Liaison Officer (LNO) ensuring clients are referred to appropriate transition support agencies, including the Department of Veteran Affairs (VA) and Soldier Readiness Processing (SRP).
• Assist in onboarding and training new team members, sharing knowledge and best practices to enhance the overall delivery of services.

WHAT WE ARE LOOKING FOR:

1. High school diploma or equivalent.
   1. Associate’s degree or higher preferred.
2. At least two (2) years in an administrative or clerical role, preferably in a customer service or military-related environment.

What You Will Bring to the Role :

• Proficiency in tools such as Microsoft Office, and online career resources.
• Demonstrated experience with scheduling systems, data entry, and office operations.
• Strong interpersonal and communication skills to effectively interact with clients and staff.
• A genuine passion for supporting military personnel and their families during transition periods.
• Ability to travel to assist with job fairs, employer days, and classroom events.

WHAT YOU WILL LOVE ABOUT THIS POSITION:

Meaningful Impact:

• Be part of a program that supports military personnel and their families during a life-changing transitions.

Growth Opportunities:

• Develop your skills in a supportive environment that values and enhances your professional development.

Collaborative Culture:

• Work with a team that emphasizes integrity, accountability, and respect.

JOIN OUR MISSION:

At Choctaw Advantage Solutions, we are dedicated to delivering services to those who have served our country. Joining our team means becoming part of a collaborative, mission-driven organization where your contributions make a difference each and every day.. If you are ready to apply your administrative skills to a rewarding opportunity, we invite you to join our team and help Service Members and their families transition to a brighter future.

EEO/AAP STATEMENT:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Choctaw is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

DISCLAIMER:

The above-noted job advertisement is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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